Refund Policy

Because all artwork is custom-produced or carefully prepared, all sales are final. We do not accept returns or exchanges for buyer's remorse or change of mind. We only replace, repair, or refund items if they arrive defective, damaged, or if you receive the wrong piece.

Damages and Issues

Please inspect your artwork immediately upon arrival. If the piece is damaged in transit, defective, or incorrect, contact us right away at ​v​alsoaney@gmail.com with your order number and photos of the damage/issue so we can evaluate it and make it right.

Non-Returnable Items

Unfortunately, we cannot accept standard returns or offer refunds on sale items, original artwork, custom commissions, or gift cards.

Refunds for Damaged Items

Once we review the photos or receive the returned damaged item for inspection, we will notify you if your replacement or refund is approved. If approved, you will be automatically refunded on your original payment method. Please note that it can take some time for your bank or credit card company to process and post the refund.